I bought it, but cannot use it

I bought object desktop, downlaoded the manager, got a paypal reciept and an invoice from stardock,but the manager says there is nothing i can install and the website acts like I don't own it and asks if i want to buy it, and it's not in my orders. this isn't ok.

30,768 views 6 replies
Reply #2 Top

I sent one to their sales support one, and it's weird because i tried tochange my email and it said it would send a validation, but it never did, and i asked it to multiple times aswell. the invoice went to the new email, so maybe that's messing things up? either way I'm pretty upset that i dropped 50 dollars and it looks like I'll likely not be able to have fun customizing stuff until the week days start when i have no time

Reply #3 Top

Have you tried here to Transfer Registrations to your WinCustomize account?

https://www.stardock.com/accounts/registrations/

Enter the PayPal email into the Source Account and your WinCustomize (Stardock) email in the Destination Account.

Reply #4 Top

oh wow, that seemed to fix it! thanks for helpin out

Reply #5 Top

Quoting Slinx, reply 4

oh wow, that seemed to fix it! thanks for helpin out

Great. Have fun.

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Reply #6 Top

I love happy endings