Unkown crash

from Stardock Forums

Hi every one in having trouble with the game. Some times I'll be just getting to the game. It does take a few minutes which is odd giving my set up, and it will either crash or go into the game. The second part is I'll be playing the game. About 45min to an hour and a half in it would crash no reason. I got the game through steam and I check steam says the files are good. I haven't messed with the default settings to much. Short from a full reinstall I'm clueless.

My rig is a Asus ROG laptop intel core i7 4720hq cpu 2.66gh 2.59gh 8gb ram Geforce gtx 965m 1tb hard drive 1 tb hybrid drive 

87,118 views 6 replies
Reply #1 from AshesoftheSingularity Forums Top


Hi every one in having trouble with the game. Some times I'll be just getting to the game. It does take a few minutes which is odd giving my set up, and it will either crash or go into the game. The second part is I'll be playing the game. About 45min to an hour and a half in it would crash no reason. I got the game through steam and I check steam says the files are good. I haven't messed with the default settings to much. Short from a full reinstall I'm clueless.

My rig is a Asus ROG laptop intel core i7 4720hq cpu 2.66gh 2.59gh 8gb ram Geforce gtx 965m 1tb hard drive 1 tb hybrid drive 


Hi. Are you running it on DX12? You could try running in on DX11 or in "Safe mode." Also, are your graphics drivers up to date?

Reply #2 from Stardock Forums Top

I keep the drivers up to date as much as possible when ever a new one comes out on Gforce experience. As for the DX12 yes I was running on the game on it. thinking of doing it in safe mode and/or try it on 11 which ever fixes it. The one thing that's bugging me is each time it crashes I run a validation it hits on two files every time, and I did try a reinstall nothing. 

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Reply #3 from AshesoftheSingularity Forums Top

Quoting The_empire1942, reply 2

I keep the drivers up to date as much as possible when ever a new one comes out on Gforce experience. As for the DX12 yes I was running on the game on it. thinking of doing it in safe mode and/or try it on 11 which ever fixes it. The one thing that's bugging me is each time it crashes I run a validation it hits on two files every time, and I did try a reinstall nothing. 


Don't worry about the 2 files which need validating, it always seems to say that. DX12 is not as stable as DX11, so if you are having issues it's definitely worth running DX11. Hopefully that'll fix your issue.

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Reply #4 from Stardock Forums Top

Ya just running it in safe mode looks like its working I ran the game more then an hour had a crazy ton of unites and it ran smooth .... You with dx12 being out as long as it has they would have no problem fixing that 

Reply #5 from AshesoftheSingularity Forums Top

Well, let me show you my problem. I have an AMD Desktop (Fx8320, 8GB RAM, Aorus Radeon RX580 8GB XTR), just installed Windows 10, all drivers are up to date, but the game still crashes around 5 min, tried Safe Mode, Dx 12, everything.. But an other partition, i have a Win 7 X64 Ultimate installed too, and the game doesn't start in there, it always come the infamous 0007B issue . Strange thing to the game was worked in Win7, before the 2.2 Update came out... So in my opinion , the devs messed up something. Any ideas ?