Updates

Wont install

from Stardock.net Forums

Hey guys, need some help, started playing sins again, installed the game, but now I can´t update it, the game tells me to install the gamestop app(did that) log in (did that) but the app stays open on a blank white page, how can I update? Is there another way? H E L P!

thx in advance

35,802 views 6 replies
Reply #1 from Stardock Forums Top

If you registered the game, you can check for the game download in your Stardock account.

https://store.stardock.com/myaccount

 

Reply #2 from Stardock Forums Top

Just a quick question and suggestion on this kind of topic.

Why do the available updates not work on the DVD retail boxed versions of the game?

In my case the latest patch for Trinity is 1.37 and is 23MB. A full download of the game is 1.1GB, and i already have most of that data on my DVD's. What about people with bad internet, metered access etc?

How hard would it be to make the downloadable patches work on the retail boxed versions? How hard would it be to have two patch versions available if it fixed the issue, one for the digital versions and one for the Boxed retail versions?

Customer satisfaction is a big thing really, and while i'm not that annoyed i had to download 1.1GB for a game i already have on DVD vs the 23MB patch that did not recognise my DVD installation, for some people that could be a show stopper and make them less happy about Stardock in general, and all rather unnecessarily so.

So this is just a kind suggestion to anyone from Stardock that might read it, please ensure your patches work on all versions of the game people have paid money for. Don't force them to download huge lumps of redundant data if it can be avoided. Really it is very little work to set up patches to work on different versions and having that total smooth customer end experience is well worth that small effort.

yours sincerely,

Zak

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For anyone running into this problem, the only current solution is to re-download the whole game from your Stardock account after using the key that came with your Boxed game to register the game. Keep your Stardock account details to hand and that game key as you may have to re-enter that when you first relaunch the newly downloaded game (so you will need internet access for that step).

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Reply #3 from Stardock Forums Top

I thought it was just me...but like you I decided to reinstall this...My current system is way overkill but, I wanted to see what it looked like at 4K. Why is it impossible to find the updates for this? It's silly. If I read you correctly, I have to download the entire new version? Where is that? Ha!

Reply #4 from Sins Forums Top

Truthfully guys, when the game goes on sale again, but the steam version. Far less hassles.

Reply #5 from Sins Forums Top

Quoting HeavyHemi, reply 3

I thought it was just me...but like you I decided to reinstall this...My current system is way overkill but, I wanted to see what it looked like at 4K. Why is it impossible to find the updates for this? It's silly. If I read you correctly, I have to download the entire new version? Where is that? Ha!

Get Rebellion for 4K anyway. They added UI scaling with the 1.9 release of Rebellion.