[1.5]Games crash when creating or editing Huge ship in designer

I have the same crash.  I submitted a trouble ticket.

I have same crash. Ultimately I had the equivalent of BSOD (difference being...nothing on screen but a pop up window) saying netsh.exe was really pissed off and listed 0xc0000142. I have 100% replication of freeze error. I am playing an insanely huge map with custom race using Thalan ships. I have several derivatives of a Construction ship. When I go into designer during an upgrade sweep of my ships it freezes on this item. I even opened the game and went straight to this item to edit it first and the only change was I got a  freeze screen black with faint grey lines tiling the screen. Maybe a memory leak? Like it wants to throw it the designer stuff but all the ass is gone from the memory.

Locks up whole system. A bummer

------------------
System Information
------------------
Time of this report: 12/19/2015, 08:47:35
Machine name: BOF1
Operating System: Windows 10 Pro 64-bit (10.0, Build 10240) (10240.th1_st1.151104-1714)
Language: English (Regional Setting: English)
System Manufacturer: To be filled by O.E.M.
System Model: To be filled by O.E.M.
BIOS: BIOS Date: 04/17/14 14:03:46 Ver: 04.06.05
Processor: AMD FX(tm)-9370 Eight-Core Processor (8 CPUs), ~4.6GHz
Memory: 16384MB RAM
Available OS Memory: 16280MB RAM
Page File: 2734MB used, 15978MB available
Windows Dir: C:\WINDOWS
DirectX Version: 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.10240.16384 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 780
Manufacturer: NVIDIA
Chip type: GeForce GTX 780
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_1004&SUBSYS_84661043&REV_A1
Display Memory: 11154 MB
Dedicated Memory: 3013 MB
Shared Memory: 8140 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: VE247
Monitor Id: ACI2493
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
Driver File Version: 10.18.0013.5906 (English)
Driver Version: 10.18.13.5906
DDI Version: 12
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 2.0
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 11/24/2015 18:07:17, 15839392 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-5344-11CF-E164-6BA41CC2C735}
Vendor ID: 0x10DE
Device ID: 0x1004
SubSys ID: 0x84661043
Revision ID: 0x00A1
Driver Strong Name: oem84.inf:0f066de3181e420a:Section009:10.18.13.5906:pci\ven_10de&dev_1004
Rank Of Driver: 00D12001

I did a clean install of video drivers and new installation of Gal Civ III.  I am still getting game crash and system lockup when clicking on huge ship in the ship designer.

I downloaded a bunch of ship designs and when I opened one of them in a new game it crashed. It is a similar issue but mine happned on a smaller hull. It maxed out my ram (all 24gb hahaha) and I had to force a shutdown. Not sure if they are related.

Yeah, I have been having an issue where editing a ship design results in a CTD. Really frustrating. Have a ticket with support, but in a way, glad to hear I'm not the only one having this sort of issue.

Hello everyone,

Please be sure to submit tickets on this issue.  

https://esupport.stardock.com/index.php?/Tickets/Submit

We haven't been able to reproduce the problem internally so any information we can get would be very helpful.

I wanted to chime in and say that I'm having the same issue. Most times when I click on a ship (any ship!) in the designer, it locks up my system. Sometimes, it works... at first I thought it was the custom hulls that I was having a problem with, as I downloaded some from the workshop way back in 1.2 and maybe they were causing crashes, but it's definitely happening with stock hulls as well. Twice today I've opened a saved game, gone immediately to ship designer, and had it lock up my system when I tried to create a new design using a stock hull. I'm going to delete my Steam workshop designs from the game's library, but don't expect that to solve the issue...

I'm also having a different issue that may be related. In a game the other day, in ship designer I was actually unable to select any stock hull designs. I had not clicked 'obsolete' on any of them. I was playing as a custom race using Terran ships. The Steam workshop designs were available to me, however, and I successfully used those when clicking on them didn't lock up my system.

I'll submit a ticket, but I'm not sure I've got any useful information to add. The designer worked fine when I last played the game a lot (under 1.2 or maybe 1.3). A little laggy, but it didn't lock up my system.

Ah, one more thing that may help track this down.

Even when the designer would successfully load a ship, it would be extremely laggy. I'm talking I can walk away from the computer to refill my water bottle (~30 seconds) and sometimes it hasn't finished loading the design by the time I come back.

It seems that I can login here but cannot login with my e-mail account to your support page

https://esupport.stardock.com/index.php?/Tickets/Submit

But I can definitely confirm this error for the current (1.51) gog version of GalCiv3!

I have reloaded a current save game (immense galaxy map size, around turn 455) and could reproduce the problem any time.

@pshaw: let me know how/where to upload my save game and I will send it to you....

Forum and support accounts are separate. You also don't need one to submit a ticket, simply select Games>GalCiv III and click Next. There you can attach files.

@Rhonin_the_wizard,

Thank you for this information! I have now sent them my save game file and hope that they will be able to fix this bug with the next patch...

What is your ticket number?  I want to take a look at this.  

Missing this thread, I started a similar one a few days ago and had a couple more replies with the same problem. 

Clearly, there is a rogue pointer or some sort of memory leak somewhere.

pshaw was asking for ticket numbers. Mine is SFG-322-63211

Cheers,

Jon

Sorry for my late reply - the ticket number is

Ticket ID     #WHI-495-24761

Thanks for the information folks!

I will copy my reply here as well:

I just had a similar problem. I just started a new game with the Yor. Went into the ship designer to make a new ship, selected Yor_Transport_01T template and game locked up. Mouse cursor stuttered for a while then froze as well. Had to switch off computer. Ticket number: #VAZ-533-67328. Saved game and debug.err included in request.

Hey folks,

We found and fixed the problem.  It will be part of our next release.

Hi pshaw,

that's great, thank you for the good news! Looking forward to the patch...

Any news when the next patch is due? I've reached this point on an epically long game which has literally taken dozens of hours, and I can't really go on til it's fixed, kinda a game breaker for that particular game...