New Subscription vs Upgrade

from Stardock Forums

Upgraded my existing subscription last year for 29.95 then in April bought a second subscription.  My complaint is that for 49.95 it just extended my subscription another year.  I wish the company had explained that before I spent the extra money for nothing.  I have bought several start buttons for multiple computers because it was worth it.  You can't do that with ODM. 

19,615 views 4 replies
Reply #1 from Stardock Forums Top

im confused.so you renewed and before the renewal was done you paid for it yet again?

 

how is this stardocks fault?

Reply #2 from WinCustomize Forums Top

Simple contact support
link 

alternative open a ticket : support@stardock.com
or esupport

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Reply #3 from WinCustomize Forums Top

I'm not sure what the issue is. Could you be more specific?

Reply #4 from WinCustomize Forums Top

Sounds like he wanted a second subscription but used his same login info to purchase. I believe he should have created a new SD account for the second subscription, he would have gotten the desired result.

 

This is a guess on my part as to what he meant to do, I could be wrong.

 

I have 8 PCs in this house. In order to have Stardock programs on more PCs, without hitting activation limits,  I bought a second subscription to ODNT, but I used a second account to do it with.

So, rather than extending my original sub for a year, I now have 2 separate accounts/subscriptions.