CTD where is your error log/dump ;ocated?

from GalCiv3 Forums

Was playing along, I guess mid-game, where planets had built most of what they could, research about 2/3'rds done, and, bam, ctd.

 

pek

 

support
13,795 views 8 replies
Reply #2 from GalCiv3 Forums Top

Aha, thanks.

 

Now, where do I stick it?

 

Nevermind, I see it did it for me (a bit creepy):

 


Debug Message:  Uploading crash report
Debug Message:  Considering sending report to Steam
Debug Message:  Really sending report to Steam
Debug Message:  Sending data to Steam
Debug Message:  Completed sending data to Steam

 

But, it's on steam somewhere.

 

pek

 

CursorFX - Customize your Windows cursor
Reply #3 from GalCiv3 Forums Top

What are your system specs from Steam-Help-SystemInformation.

Reply #4 from GalCiv3 Forums Top

Prepare to scroll.  Noticed we got an updated today, too.

 

Processor Information:
    Vendor:  GenuineIntel
    CPU Family:  0x6
    CPU Model:  0x3c
    CPU Stepping:  0x3
    CPU Type:  0x0
    Speed:  3499 Mhz
    8 logical processors
    4 physical processors
    HyperThreading:  Supported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Supported
    SSE4a:  Unsupported
    SSE41:  Supported
    SSE42:  Supported
    
Network Information:
    Network Speed:  
    
Operating System Version:
    Windows 8.1 (64 bit)
    NTFS:  Supported
    Crypto Provider Codes:  Supported 311 0x0 0x0 0x0
    
Video Card:
    Driver:  AMD Radeon HD 7900 Series

    DirectX Driver Name:  aticfx32.dll
    Driver Version:  13.251.0.0
    DirectX Driver Version:  8.17.10.1247
    Driver Date: 6 Dec 2013
    OpenGL Version: 4.3
    Desktop Color Depth: 32 bits per pixel
    Monitor Refresh Rate: 60 Hz
    DirectX Card: AMD Radeon HD 7900 Series
    VendorID:  0x1002
    DeviceID:  0x679a
    Number of Monitors:  1
    Number of Logical Video Cards:  1
    Crossfire Detected (2 GPUs)
    Primary Display Resolution:  2560 x 1440
    Desktop Resolution: 2560 x 1440
    Primary Display Size: 23.50" x 13.23"  (26.97" diag)
                                            59.7cm x 33.6cm  (68.5cm diag)
    Primary Bus Type Not Detected
    Primary VRAM: -1024 MB
    Supported MSAA Modes:  2x 4x 8x
    
Sound card:
    Audio device: Speakers (Realtek High Definiti
    
Memory:
    RAM:  16320 Mb
    
Miscellaneous:
    UI Language:  English
    Microphone:  Not set
    Media Type:  DVD
    Total Hard Disk Space Available:  7153068 Mb
    Largest Free Hard Disk Block:  1626322 Mb
    OS Install Date: Dec 31 1969
    Game Controller: None detected
    
Installed software:
    Adobe Flash Player 12 Plugin
    AMD Accelerated Video Transcoding
    AMD Catalyst Control Center
    AMD Catalyst Install Manager
    ASPCA Reminder by We-Care.com v4.1.27.1
    ASRock App Charger v1.0.6
    ASRock HDMI Switch v1.0.27
    ASRock Key Master v1.0.7
    ASRock XFast RAM v3.0.2
    Catalyst Control Center - Branding
    Catalyst Control Center Graphics Previews Common
    Catalyst Control Center InstallProxy
    Catalyst Control Center Localization All
    Corsair Link
    Corsair Link(TM) USB Dongle (Driver Removal)
    D3DX10
    ESET NOD32 Antivirus
    F-Stream Tuning v2.0.87
    Foxit Cloud
    Foxit Reader
    Galactic Civilizations III
    Intel® Trusted Connect Service Client
    Intel(R) Manageability Engine Firmware Recovery Agent
    Intel(R) Management Engine Components
    Intel(R) Processor Graphics
    Intel(R) Rapid Storage Technology
    Junk Mail filter update
    Logitech Gaming Software
    Logitech Gaming Software 8.51
    Malwarebytes Anti-Malware version 1.75.0.1300
    MediaMonkey 4.1
    Microsoft Application Error Reporting
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable (x64)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
    Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610
    Mozilla Firefox 27.0.1 (x86 en-US)
    Mozilla Maintenance Service
    MSVCRT
    MSVCRT_amd64
    Qualcomm Atheros Bandwidth Control Filter Driver
    Qualcomm Atheros Killer E220x Drivers
    Qualcomm Atheros Killer Network Manager Suite
    Qualcomm Atheros Network Manager
    Realtek High Definition Audio Driver
    Samsung Magician
    Sid Meier's Civilization V
    Stardock Start8
    Steam
    ThumbsPlus
    VLC media player 2.0.8
    Windows Live Communications Platform
    Windows Live Essentials

    XFastUSB
    

Reply #5 from GalCiv3 Forums Top

Sorry, I tried to post the error files to my support ticket as per your post this morning, but, the capcha defeated me.  I tried 10 times, then gave up.  You'll have to do without files form me.

 

pek

 

Reply #6 from GalCiv3 Forums Top

Could you post the dxdiag and debug files here so that I can get a better grasp of the situation? Thanks! :)

Reply #7 from GalCiv3 Forums Top

It was the older version, so I'm not sure how much they will help, and, no way of posting to this forum.  But, if you have a secret way, let me know.

 

pek

 

Reply #8 from GalCiv3 Forums Top

Quoting pek1999, reply 7

It was the older version, so I'm not sure how much they will help, and, no way of posting to this forum.  But, if you have a secret way, let me know.

 
pek

 

 

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