Didn't get the serial numbers for 2 Stardock Dreams

from Stardock Forums

Hello,

 

today i've bought 2 premium dreams, "Coloured lights" and "Drips", but i didn't get the serial numbers to activate them.

Why it's not possible to activate every Stardock product just with your e-mail and account-password? Why it's only working for

some products this way? Even worse, after 2 or 3 minutes with the registration window opened i got a failure message about the failed activation and my desktop freezed. Couldn't click anymore on it, neither with the left or right mouse button...

I love desktop customization and i really like the idea behind Stardock, but i really have enough trouble with your programs (Icon Packager chaos, Object Dock won't come to foreground or becomes unclickable until reboot, Tiles won't expand or disapperars, etc.) so you shouldn't make it worse by punishing your customers with additional activation trouble...

Everyones patience and understanding has a limit.

 

 

deskscapes
10,391 views 8 replies
Reply #1 from Stardock Forums Top

The content is all setup to work based on serial rather than account as it is using an older system.

Regarding your issue, if you send a quick mail to [email protected] they should be able to sort your problem for you.

Reply #2 from Stardock Forums Top

I can't believe it. After the failure message (something with SDActivate) i lost my admin rights! For every admin action, there is displayed i should type in my admin password, but there is no field to to this.

After doing a google research i've found nothing but to reinstall my OS! What the heck??

Multiplicity - Control multiple PCs using one keyboard and mouse
Reply #3 from Stardock Forums Top

omg... it seems this SDActivate.exe has totally corrupted my Windwos 8.1 system. Even the System Image Restore doesn't work anymore. It says my admin password is wrong. I need to start from scatch by first installing my Windows 8 from dvd, then doing the 8.1 update (several hours), then doing windows updates and installing all my drivers and software. I can't believe this is happening. How you can do such deep system access or whatever for your copy protection??

 

Reply #4 from Stardock Forums Top

Quoting toniostarcevic, reply 3

omg... this SDActivate.exe has totally corrupted my Windwos 8.1 system. Even the System Image Restore doesn't work anymore. It says my admin password is wrong. I need to start from scatch by first installing my Windows 8 from dvd, the doing the 8.1 update (several hours), the doing windows updates and installing all my drivers and software. I can't believe this is happening. How you can do such deep system access or whatever for your damn copy protection?? I can't believe i gave so much money for stardock products.

 
End of toniostarcevic's quote

SDActivate cannot corrupt anything.  It has no special access and in fact I don't think even runs with admin rights, so it couldn't change things even if it wanted to.

All it does is send the information you enter to a server which sends back a file that it writes to the OS.  It does not modify any OS system files, OS registry entries, install any malware / spyware / services to monitor anything.

Reply #5 from Stardock Forums Top

Exactly after the activation fail i've lost my admin rights. I've done nothing else with my pc then browsing themes with firefox and purchsing the 2 premium dreams via paypal. If the SDActivate doesn't do anything but sending information, then why it can freeze my desktop?

However, maybe it's just a weird coincidence. I'll check the missing serials in a few days, because now i'm busy with setting up my system.

 

Reply #6 from Stardock Forums Top

Quoting toniostarcevic, reply 5

Exactly after the activation fail i've lost my admin rights. I've done nothing else with my pc then browsing themes with firefox and purchsing the 2 premium dreams via paypal. If the SDActivate doesn't do anything but sending information, then why it can freeze my desktop?

However, maybe it's just a weird coincidence. I'll check the missing serials in a few days, because now i'm busy with setting up my system.

 
End of toniostarcevic's quote

Your ticket has been replied to. You should be all set with the registrations now.

Reply #7 from WinCustomize Forums Top

Last weekend i've purchased another dream and it happened again. No serial is displayed in "my downloads". This glitch starts to get annoying.

Still no answer from support. I usually look for stuff like this at weekend, and one of the advantages of digital purchases is that i get my goods immediately. But on Wincustomize i always need to wait for several days and contact the support.

I'm not sure if i will purchase more stuff from Wincustomize.

 

Reply #8 from Stardock Forums Top

Quoting toniostarcevic, reply 7

Last weekend i've purchased another dream and it happened again. No serial is displayed in "my downloads". This glitch starts to get annoying.

Still no answer from support. I usually look for stuff like this at weekend, and one of the advantages of digital purchases is that i get my goods immediately. But on Wincustomize i always need to wait for several days and contact the support.

I'm not sure if i will purchase more stuff from Wincustomize.

 
End of toniostarcevic's quote

I have replied to your ticket and have reported this issue to the developers.