DeskScapes bad behaviour. I need help.

from Stardock Forums

Hi I am a Stardock customer. Sorry for bad english but I am not a motherlanguage speaker. In the latest months I bought Start8 and Decor8 and I was Happy with my choice. Then I tried DeskScapes and I was very impressed. My bad I tried too little! Since I know Stardock makes great products I bought DeskScapes too...and...this time I am totally unhappy! I tried both version 8.0 and beta 8.09. My OS is Windows 8 64 bit ( of course a licensed version ). I tried fresh installs as well but still not lucky! When I click on the show my desktop button DeskScapes stops working and icons disappear! Since I click on show my desktop very often during a working session the application is totally useless for me right now! I had to uninstall the program. I hope you have a sort of workaround for this bug because I payed something I cant use! Really disappointing!

deskscapes
2,896 views 1 replies
Reply #1 from Stardock Forums Top

Hello,

Please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe
This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please send the .zip file it creates on the desktop to [email protected]

Thanks,