Steam Demigod Win7, Game is frozen while mouse is in motion

My game wont move while my mouse is moving

Hi, i bought Demigod on steam today and i discovered a very weird issue. Even if i am at the menu or in-game, While my mouse is moving on screen the game is frozen. If i spin the cursor in a circle i can essentially keep my game frozen forever -.-

Please someone help i don't know what the problem could be. I can run very high end games (crysis 2, ect.) and i have 16 Gigs of RAM. this only happens while running demigod, no other games do this.

6,928 views 15 replies
Reply #2 Top

hmm... 2 ideas.  Do this 1st - shoot an email to [email protected].  They will open a trouble ticket and assign someone to help you out.  Best to get that rolling right away. 

How about some more details?  What mouse do you use?  Do you have any special drivers loaded for it (eg razer, etc)?  I haven't personally seen this issue ever.  Another quick thought - see if there is a hardware mouse or something to that effect option and uncheck or check it.  Also, just try running it at lowest settings and see what happens.  It goes without saying, but I'll say it anyway - you running the latest graphics card drivers?  Best of luck and do not hesitate to shoot that email - do that 1st.  A few of us from the community will try to help, I'm sure, but those are the folks you need to talk if we can't - so get the process going.  Best of luck and hope you are up and running soon!

Reply #3 Top

Hello there Pacov, i have already sent them an email and i have a ticket already. as for the kind of mouse i am using, I am using the Steelseries Kana Dota 2 edition mouse. and i am running the steelseries engine(mouse software). I have already tried what feels like everything besides going into the game files to fix this problem. I have tried reinstalling mutiple times, 4 times in steam 2 times by downloading off of the starport website. i have run in administrator mode, and have run in compatibility mode for windows vista SP1, and XP SP3. And i have disabled the software for the mouse while i play and ive even uninstalled the software and tried playing. nothing is working. I bought the steam 4-pack and sent a copy to my freind and my Brother. My freinds works fine and he is running windows 7 as well, and my Brother, whose computer is ALMOST IDENTICAL in terms of hardware, does not have a problem either. I'm so confused.

I have a GeForce GTX 560 for my video card if this helps in anyway.

Reply #4 Top

This is a strange one... can honestly say I've never seen anything like that in any game for that matter.  OK - so we know that moving the mouse causes the problem and you can consistently replicate it.  Now, obviously you shouldn't HAVE to get a different mouse to play the game as that's kind of rediculous, but do you have the ability to borrow or try a spare mouse?  Other thoughts - try a different usb port (assuming the mouse is usb). 

Are you able to actually move the mouse in game and use it any fashion?  You said that the game freezes when you move the mouse.  Does the mouse pointer actually move though or does it stay in the same place?  That question make sense? 

And I mentioned this, but wanted to check - did you go into the game menu and see if there is a mouse hardware acceleration button? I don't know for sure, but definitely check that out if you didn't already. 

Reply #5 Top

ill look for a moust tonight and try it, and i tried with annother usb port, no luck. My mouse works in every other game on my pc, just demigod won't work. And the mouse moves on the screen, so just to clarify its not stuck in one spot on the screen and wont move. And i can't find an acceleration button any where

 

Reply #6 Top

Also I sent an email to them yesterday but still no response, I don't know if I'll even get a response for a couple a days so for now only the community is my only resource for remedying this problem

Reply #7 Top

Quoting ActionBastard461, reply 6

Also I sent an email to them yesterday but still no response, I don't know if I'll even get a response for a couple a days so for now only the community is my only resource for remedying this problem

SD support can sometime take a few days based on what they have going on.  Hopefully they get in touch with you soon. 

I guess just try to find that spare mouse and see if that helps at all.  If you get a chance, copy the info in your game.prefs file and paste it here.  Just double check to ensure that your password isn't included in the text (I don't think it is, btw). 

Reply #9 Top

note sure off the top of my head - just do a search for game.prefs.  Might be under documents.... could be under appdata... could be somewhere in the demigod folder itself.

Reply #10 Top

found it, tell me if you see anything

 

 

profile = {
current = 1,
profiles = {
{
console_size = 5,
LastHero = 'hrook',
UserKeyMap = { },
console_font = 'Hypatia Sans Pro',
console_font_size = 20,
achievements = {
Points = 150
},
Name = 'ActionBastard',
console_font_color = 'FFfbfbfb',
console_fade_delay = 3,
GameOptions = {
conquest = {
Victory = 'conquest',
achievements = 'true',
Timeouts = '0',
ExperienceRate = 'Normal',
GameSpeed = 'normal',
FogOfWar = 'explored',
DeathPenalty = 'Normal',
StartingWarRank = '1',
SpawnRate = 'Normal',
WarScoreIncome = 'Normal',
TowerStrength = 'Normal',
StartingGold = 'Normal',
StartingLevel = 'One',
GruntStrength = 'Normal',
FlagCaptureTime = 'Moderate',
ScenarioFile = '/maps/map05/map05_scenario.lua',
AiHitpoints = 'Normal',
GoldIncome = 'Normal',
AiGoldXPValue = 'Normal'
},
GameType = 'conquest',
slaughter = {
KillsToWin = '20',
Victory = 'slaughter',
achievements = 'true',
Timeouts = '0',
ExperienceRate = 'Normal',
GameSpeed = 'normal',
FogOfWar = 'explored',
DeathPenalty = 'Normal',
StartingWarRank = '1',
SpawnRate = 'Normal',
WarScoreIncome = 'Normal',
TowerStrength = 'Normal',
StartingLevel = 'One',
GruntStrength = 'Normal',
StartingGold = 'Normal',
ScenarioFile = '/maps/map05/map05_scenario.lua',
AiHitpoints = 'Normal',
GoldIncome = 'Normal',
AiGoldXPValue = 'Normal'
},
structuredefense = {
Victory = 'structuredefense',
achievements = 'true',
Timeouts = '0',
ExperienceRate = 'Normal',
GameSpeed = 'normal',
FogOfWar = 'explored',
DeathPenalty = 'Normal',
StartingWarRank = '1',
SpawnRate = 'Normal',
WarScoreIncome = 'Normal',
TowerStrength = 'Normal',
StartingLevel = 'One',
GruntStrength = 'Normal',
StartingGold = 'Normal',
ScenarioFile = '/maps/map05/map05_scenario.lua',
AiHitpoints = 'Normal',
GoldIncome = 'Normal',
AiGoldXPValue = 'Normal'
},
flagcontrol = {
Victory = 'flagcontrol',
achievements = 'true',
Timeouts = '0',
ExperienceRate = 'Normal',
GameSpeed = 'normal',
FogOfWar = 'explored',
DeathPenalty = 'Normal',
WinningWarScore = '10000',
SpawnRate = 'Normal',
WarScoreIncome = 'Normal',
TowerStrength = 'Normal',
StartingGold = 'Normal',
StartingWarRank = '1',
StartingLevel = 'One',
GruntStrength = 'Normal',
FlagCaptureTime = 'Moderate',
ScenarioFile = '/maps/map05/map05_scenario.lua',
AiHitpoints = 'Normal',
GoldIncome = 'Normal',
AiGoldXPValue = 'Normal'
}
},
options = {
master_volume = 100,
tooltip_delay = 0,
tooltips = true,
vsync = 0,
edge_tracking = 1,
antialiasing = 130,
texture_level = 0,
fidelity = 2,
primary_adapter = '1440,900,75',
music_volume = 100,
fx_volume = 100,
audio_lod = 1,
level_of_detail = 2,
shadow_quality = 3,
fidelity_presets = 4,
vo_volume = 100,
wheel_sensitivity = 40,
reverbenabled = 1
},
LastScenario = '/maps/map05/map05_scenario.lua'
}
}
}
version = {
major = 3
}
Windows = {
Main = {
y = 0,
x = 0
}
}
options_overrides = {
shadow_quality = {
default = 2,
custom = {
states = {
{
text = '<LOC _Off>',
key = 0
},
{
text = '<LOC _Low>',
key = 1
},
{
text = '<LOC _Medium>',
key = 2
},
{
text = '<LOC _High>',
key = 3
}
}
}
},
fidelity_presets = {
default = 1,
custom = {
states = {
{
text = '<LOC _Low>',
key = 0
},
{
text = '<LOC _Medium>',
key = 1
},
{
text = '<LOC _High>',
key = 2
},
{
text = '<LOC _Custom>',
key = 4
}
}
}
},
antialiasing = {
default = 0,
custom = {
states = {
{
text = '<LOC OPTIONS_0029>Off',
key = 0
},
{
text = '2',
key = 64
},
{
text = '4',
key = 128
},
{
text = '8',
key = 130
},
{
text = '8Q',
key = 256
},
{
text = '16',
key = 132
},
{
text = '16Q',
key = 258
}
}
}
},
primary_adapter = {
default = '1024,768,60',
custom = {
states = {
{
text = '<LOC OPTIONS_0194>Windowed',
key = 'windowed'
},
{
text = '1024x768(60)',
key = '1024,768,60'
},
{
text = '1024x768(70)',
key = '1024,768,70'
},
{
text = '1024x768(75)',
key = '1024,768,75'
},
{
text = '1152x864(59)',
key = '1152,864,59'
},
{
text = '1152x864(75)',
key = '1152,864,75'
},
{
text = '1280x768(75)',
key = '1280,768,75'
},
{
text = '1280x800(75)',
key = '1280,800,75'
},
{
text = '1280x960(60)',
key = '1280,960,60'
},
{
text = '1280x1024(60)',
key = '1280,1024,60'
},
{
text = '1280x1024(75)',
key = '1280,1024,75'
},
{
text = '1360x768(59)',
key = '1360,768,59'
},
{
text = '1360x768(75)',
key = '1360,768,75'
},
{
text = '1366x768(59)',
key = '1366,768,59'
},
{
text = '1366x768(75)',
key = '1366,768,75'
},
{
text = '1440x900(59)',
key = '1440,900,59'
},
{
text = '1440x900(75)',
key = '1440,900,75'
},
{
text = '1152x921(76)',
key = '1152,921,76'
},
{
text = '1400x1050(75)',
key = '1400,1050,75'
}
}
}
},
fidelity = {
default = 1,
custom = {
states = {
{
text = '<LOC _Low>',
key = 0
},
{
text = '<LOC _Medium>',
key = 1
},
{
text = '<LOC _High>',
key = 2
}
}
}
}
}

 

Looking at it, all the different resolutions is probably from when i tried to change it to see if any of them would fix my current problem

Reply #11 Top

Yeah - nothing really sticking out to me there.  If you haven't try in windowed/full screen and see what happens.  Barring that - find that spare mouse if poss and give it a test.

Reply #12 Top

Found another mouse, different brand and everything but yet i still have the problem. I hope SD support can fix this problem. its only with this one game i have it

Reply #13 Top

Yeah - well, best of luck with SD support then.  I'm out of ideas.  If I come up with any other ideas, I'll post here.  Sorry its been such a pain in the arse for you. 

Reply #15 Top

Ah - well that's great.  Glad you figured out the problem!