Purchased Rebellion on Steam, Won't Run

I purchased Rebellion through Steam the other day, and I'm having trouble getting the game to run. I click launch in Steam and... nothing. No error messages, no screen flicker, nothing. If I watch in the task manager, I can sometimes catch a new process start but it dies again almost immediately. I assume it's Sins. 

My graphics drivers are up to date. I don't have any other ideas. 

Win7-32

Radeon HD 4800

 

5,935 views 5 replies
Reply #1 Top

I would contact [email protected] and see if they can help. Usually they are very helpful.

Reply #2 Top

This has worked for a lot of random first start issues. Try searching your computer for "Sins of a Solar Empire Rebellion Dev.exe". Run that, if its any sort of settings issue that should solve it.

Reply #3 Top

If you still have trouble with it, please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe
This is a tool that we use to gather relevant log files and basic information about your computer.
Hold the Ctrl key down when you click the "Generate Logs"  button.
Once the utility finishes running, please send the .zip file it creates on the desktop to [email protected]

Reply #4 Top

The dev exe does the same thing as a normal launch. I'll run the log tool and send the results to support. Thanks for the ideas.