Bugtracker?

from Elemental Forums

Since i just read complaints about people posting their 20 or so problems in one thread instead of putting them separately (and yes, that IS a lot more work), and seeing a lot who do put them separately, but make up new threads for the same problem that has already been posted 3 times (and those are still on the front page)..

Really, use a bugtracker.

Then i searched the forum if this hasn't already been suggested and found it has, and seemingly there actually is a bugtracker, the link was still working. However i didn't see a way to register and do reports. So was this simply discontinued or is something wrong?

9,533 views 8 replies
Reply #1 from Elemental Forums Top

Yes please

That's an excellent suggestion.

Reply #2 from Elemental Forums Top

Even if you just used a bugtracker like Mantis, wouldn't setting up a bug tracker have a far greater benefit on how good the game turns out (which has a fair deal to do with nailing all critical and medium bugs and almost all minor bugs) than the effort to set it up?

I vote to have a bug tracker, and I would report bugs and read the bugtracker a lot more than I report bugs and read the forums for bugs currently! :thumbsup: |-) :sun:

ObjectDock - Access shortcuts and frequently used applications from an animated dock.
Reply #3 from Stardock Forums Top

The bugtracker was made available back during the Elemental beta but had to be closed to the public due to the deluge of spam. Unfortunately most users also miscategorized reports or included insufficient information, etc., so it still wasn't much improvement over forums.

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Reply #4 from Elemental Forums Top

Oh, I guess the reason VCMI bugtracker doesn't get too much spam is because it is a niche freeware product for Heroes 3.  But thanks Kryo for this good explanation! k1

Reply #5 from Elemental Forums Top

It would be an improvement for me as a user though, even if it isn't for the devs ;)

Maybe you'd just need some moderators, that counts for the forum as well - someone who will just go over threads, collect the bugs in a known bug list (with link to single bug thread), and tells people what is missing from the report. Maybe sort things into the right forum categories as well.

I'm sure you could find some volunteers for that.

Reply #6 from Elemental Forums Top

My understanding is that Stardock takes bug reports from the forum and has employees enter them into the bug tracker.

How about just letting us see the bug tracker, but not comment or submit new bugs?  So we can see what's going on.  Or at least, when people complain about Sideways Arrows X( we can point them to the entry in the bug tracker.

Reply #7 from Elemental Forums Top

Yes, exactly if it was spammed, or plagued mis miscategorized bug reports, how about read only version?

Or moderated entry? If the bug report is entered it is not that much trouble to properly categorise or reject incomplete entries. It would still be much easier to follow for you than to browse over the forums. 

Reply #8 from Elemental Forums Top

You know, a read only version would be cool. would let us know if we are suffering known bugs or if we are in groundbreaking territory.