A Very Supportive Bunch

A much overdue thanks to Stardock Support

from WinCustomize Forums

Every time I have had to contact Stardock Support about an issue, I have always received a timely response. Sometimes my issue can not be fixed, as in my most recent request to obtain an older program; but even then, the response is fast.

This time, something with my account was fixed that I didn't even know was a problem, but Support caught it and asked me if I wanted it cared for. It took 2 business days--tops.

Because of the nature of their jobs, SD Support can take a lot of flack. I just wanted to take this opportunity to post a public positive note about them, and to say THANK YOU!

Sometimes we tend to forget about the men behind the curtain. Seriously, if we didn't have them, we would ALL know it when the need were to arise.

Thanks again for all you do, SD Support!

:thumbsup:

16,075 views 19 replies
Reply #1 from WinCustomize Forums Top

Thank you very much for the kind words! We try to keep our head on a swivel round these parts. :beer:

Reply #2 from WinCustomize Forums Top

Good call, Brian. Stardock is really one of a kind when it comes to support. In my experience, Stardock support is unmatched. Thanks everyone, and keep it up! :thumbsup: :grin: :beer:

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Reply #3 from WinCustomize Forums Top

:')

Reply #4 from WinCustomize Forums Top

Rosco...thanx for the right click tip for verifying installation.

To save the folks @ SD Support needless injury....my "grateful camper" present:

Rock Garden Jr. Flack Jacket!

Reply #5 from WinCustomize Forums Top

I want it, Doc! :drool:

Reply #6 from WinCustomize Forums Top

Sometimes we tend to forget about the men behind the curtain

Me thinks there are women back there too...;)

Reply #7 from WinCustomize Forums Top

Great post, Mirsguy!:thumbsup: :thumbsup:   I haven't been around here all that long, but I must say everyone I've come into contact at SD/WC, be it sales, support, developers, admin or mods, have all been friendly, professional and courteous. Show them a little patience and respect and they really will give 110% towards solving any problem you may have.

 IMHO, the best part of using the software has been the people behind it.5*

Reply #8 from WinCustomize Forums Top

the best part of using the software has been the people behind it
k1

Reply #9 from WinCustomize Forums Top

I think a blind/suite should be made, community project, in tribute to the techs at support.  If anyone wants to, I'll be there for my usual parts. 

 

Thanks muchly to all the support guys and gals!

Reply #10 from WinCustomize Forums Top

Quoting Mirsguy, reply 5
I want it, Doc!

Only one way to get it: SKIN it!

*doc thinks those white plastic plates would inspire some young skinner/ette....

Reply #11 from WinCustomize Forums Top

Yes, whenever I have had reason to contact Stardock support, the response has always been timely and my query resolved poste-haste...

... uh, quickly, for those not familiar with ye olde term. ;)

Sometimes we tend to forget about the men behind the curtain

Men behind the curtain eh?  Reminds me of an Alfred Hitchcock thriller. 

I just hope the Stardock blokes don't have a bloody big knife back there as well... been having one or two nightmares lately. *_*

Reply #12 from WinCustomize Forums Top

Reminds me of an Alfred Hitchcock thriller.

Strangely enough, it reminds me of The Wizard of Oz. Whoda thunk? ;)

Reply #13 from WinCustomize Forums Top

Reminds me of an Alfred Hitchcock thriller.

Strangely enough, it reminds me of The Wizard of Oz. Whoda thunk?

The Wizard of Oz is actually what made me think of it. :grin:

Reply #14 from WinCustomize Forums Top

.

 

You guys do such a great job .Thanks for all the times i got my answer in so short of a time. :inlove: :thumbsup:

Reply #15 from WinCustomize Forums Top

You could say they are a very polite bunch. With some of the vileness which is thrown in their direction, they are still prepared to calmly go through a problem.

Goes for forums as well, even when you are getting a rap across the knuckles, support is polite and professional. Well done ^_^

Reply #16 from WinCustomize Forums Top

I haven't needed Stardock Support for awhile, but when I did, they were very helpful and went beyond what was necessary. I can tell that things haven't changed by reading the forums.

Reply #17 from WinCustomize Forums Top

well i for one agree the support staff are sweethearts, polite and helpful so big thanx from me

Reply #18 from Stardock Forums Top

Quoting loukeeya, reply 17
well i for one agree the support staff are sweethearts, polite and helpful so big thanx from me

Aw, shucks...  :blush:

Reply #19 from WinCustomize Forums Top

:thumbsup: