GC2: DA crashes under Win7 x64 during universe creation

I just re-installed GalCiv2 and GalCiv2: Dark Avatar and attempted to start a game under Dark Avatar.  I customize a gigantic galaxy and create a custom race.  When I finished setting everything and hit "Next" it comes up with the screen which, as I recall, usually lists what the CPU is doing during map creation, and it says "Loading" at the bottom.  After about 15-20 seconds of nothing, it crashes to the desktop with the following error.  It's consistent and happens every time at the same spot.  I've tried different races and different sized galaxies, but it's just failing hard.

My Specs:

eVGA nForce 650i motherboard

Intel E8400 Wolfdale

Windows 7 Professional x64

eVGA 8800GT w/512MB

Troubleshooting I've tried:

Updated my video drivers from 191.xx to 195.62.

Uninstalled and reinstalled both Dread Lords and Dark Avatar.

Tried going to the DA install folder and running the GC2DarkAvatar.exe program directly.

Tried the above after setting compatibility mode for WinXP Pro w/SP3.

Tried giving GC2DarkAvatar.exe "run as administrator" privs.

Tried doing the same for Dread Lords.  It has the same issues with the same troubleshooting.

Neither game is working.  I've played Sins of a Solar Empire and Sword of the Stars on this system without any issues (other than I didn't like them, but that's not a technical issue, heh), if that means anything.  The crash bug error is below.

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    GC2DarkAvatar.exe
  Application Version:    2.0.0.0
  Application Timestamp:    492b1ca8
  Fault Module Name:    GC2DarkAvatar.exe
  Fault Module Version:    2.0.0.0
  Fault Module Timestamp:    492b1ca8
  Exception Code:    c0000005
  Exception Offset:    0028a929
  OS Version:    6.1.7600.2.0.0.256.48
  Locale ID:    1033
  Additional Information 1:    1929
  Additional Information 2:    192996bdd6a18cbbf2921fff32c15c11
  Additional Information 3:    90e4
  Additional Information 4:    90e4e2bf95db70348e9425847cb7735f

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

7,007 views 5 replies
Reply #1 Top

Please open your debug.err file in notepad, and copy/paste the contents into a post here. This will give us some technical information that can help troubleshoot your problem. The location you'll find the debug.err in varies depending on which game you're playing:

Dread Lords: My Documents\My Games\GalCiv2
Dark Avatar: My Documents\My Games\GC2DarkAvatar
Twilight of the Arnor: My Documents\My Games\GC2TwilightArnor

Older versions may store the debug directly in the location the game is installed at.

Be sure to copy the debug immediately after the error occurs; if you start the game again, the debug will be erased and recreated for the new session.

Reply #2 Top

Ah there we go, thank you, I saw other people posting their debug.err, but couldn't find it in the game directory, I didn't realize it was in the My Documents area, heh.  Here it is from Dark Avatar, right after a crash.

Debug Message:  Version v2.01 Dark Avatar last updated on: Mon Nov 24 16:26:43 2008
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 1/10/2010, 20:09:11
DirectX Version: DirectX 11
Machine Name: DRAGONGAMINGSYS
Operating System: Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Languages: English (Regional Setting: English)
System Manufacturer: NVIDIA
System Model: 122-CK-NF68
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz (2 CPUs), ~3.0GHz
Physical Memory: 4096MB RAM
Page File: 1482MB used, 6705MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 8800 GT
Manufacturer: NVIDIA
Chip Type: GeForce 8800 GT
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0611&SUBSYS_C8023842&REV_A2
Display Memory: 2286 MB
Current Display Mode: 1920 x 1200 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 8.17.0011.9562
Driver Date: 11/20/2009 21:34:54
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback
Default Voice Playback
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_10ECE601&REV_1001
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHD64.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.5928
Driver Date: 8/31/2009 18:19:38
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback
Default Voice Playback
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_10ECE601&REV_1001
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHD64.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.5928
Driver Date: 8/31/2009 18:19:38
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Going Fullscreen
Debug Message:  Preparing to change display settings.
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message:  Attempting to create D3DDevice at resolution 1680 x 1050, Windowed: 0, Multisample: 4
Debug Message:  Game Resolution: 1680 x 1050
Debug Message:  Running fullscreen.
Debug Message:  HAL (hw vp): NVIDIA GeForce 8800 GT
Debug Message:  D3DPRESENT_INTERVAL_DEFAULT
Debug Message:  Refresh rate: 59
Debug Message:  Bit Depth: 32 bit.
Debug Message:  *********Checking D3DDevice Caps***********************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Now Fullscreen
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  No string tables in ./Data//ToolTips.tips
Debug Message:  Timer Frequency is 0 2cb46f
Debug Message:  No string tables in ./Data//*.str
Debug Message:  Initializing sound card.
Debug Message:  initailizing bink
Debug Message:  No files found matching mask Movies\techs\*.bik
Debug Message:  No files found matching mask C:\Users\isaac\Documents\My Games\GC2DarkAvatar\Gfx\Movies\*.bik
Debug Message:  No files found matching mask C:\Users\isaac\Documents\My Games\GC2DarkAvatar\sfx\*.wav
Debug Message:  No files found matching mask C:\Users\isaac\Documents\My Games\GC2DarkAvatar\Music\*.mp3
Debug Message:  No files found matching mask C:\Users\isaac\Documents\My Games\GC2DarkAvatar\Event Music\*.mp3
Debug Message:  Create setup screens.
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Set mouse.
Debug Message:  Set update timer.
Debug Message:  Clear data definitions.
Debug Message:  Killing ship styles:
Debug Message:  No files found matching mask C:\Users\isaac\Documents\My Games\GC2DarkAvatar\ships\*.xml
Debug Message:  No files found matching mask C:\Users\isaac\Documents\My Games\GC2DarkAvatar\shiptemplates\*.xml
Debug Message:  No files found matching mask C:\Users\isaac\Documents\My Games\GC2DarkAvatar\ShipStyles\*.xml
Debug Message:  No files found matching mask ./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask Gfx\Planets\C0*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask C:\Users\isaac\Documents\My Games\GC2DarkAvatar\ships\*.shipcfg
Debug Message:  Danger Will Robinson, no Stars!!!!
Debug Message:  No files found matching mask I:\Program Files (x86)\Stardock Games\GalCiv2./Data//Tutorials/*.xml
Debug Message:  GalaxyWnd: Cannot find OBJID Scenaro_MoreDetails_FText
Debug Message:  GalaxyWnd: Cannot find OBJID Scenaro_Details_FormattedText
Debug Message:  No files found matching mask I:\Program Files (x86)\Stardock Games\GalCiv2\Mods\Default\Data\CustomMaps\*.gc2map
Debug Message:  No files found matching mask ./Data/English/Scenarios/*.GC2Scenario
Debug Message:  No files found matching mask I:\Program Files (x86)\Stardock Games\GalCiv2\Mods\Default\Data\Scenarios\*.gc2scenario
Debug Message:  CustomPersonalityWnd: Cannot find OBJID Personality_Special_Title
Debug Message:  CustomPersonalityWnd: Cannot find OBJID Personality_Special_Disctiption_Spinner_Back
Debug Message:  CustomPersonalityWnd: Cannot find OBJID Personality_Special_Disctiption_Title
Debug Error:  CustomShipStyleWnd: Unknown edit field ShipList_List_Entry type: CustomListEntry
Debug Error:  CustomShipStyleWnd: Unknown edit field ShipList_Avalible_List_Entry type: CustomListEntry
Debug Message:  WARNING: GetShipStylePrefix called for civ and civ has no ship style
Debug Message:  LoadHardpointsFromPrefsFile failed to load ship config file: ./Data/ShipCfg/\(null)_ColonyShip.shipcfg
Debug Message:  Creating Galaxy
Debug Message:  Killing threads.
Debug Message:  Kiling civs.
Debug Message:  Killing ships.
Debug Message:  Killing rallypoints.
Debug Message:  Killing misc objects.
Debug Message:  Killing stars.
Debug Message:  Killing anomalies.
Debug Message:  Killing asteroid fields.
Debug Message:  Killing asteroid field mining bases.
Debug Message:  Killing space resources.
Debug Message:  Killing colonies and planets.
Debug Message:  killing scenario.
Debug Message:  Clearing Turn Event Log
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Star Frequency: 4  Max Num Stars: 320
Debug Message:  Planet Frequency: 4  Max Num Planets: 1280
Debug Message:  Galaxy Size Set: 18 x 18
Debug Message:  Creating Random Map
Debug Message:  Creating Random Map... Stars
Debug Message:  Star Density: Scattered.
Debug Message:  Number of Unplaced Stars: 0.
Debug Message:  Creating Random Map... Planets
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  Total planets placed: 65
Debug Message:  Creating Random Map... Anomalies
Debug Message:  Num Anomalies: 300
Debug Message:  Creating Random Map... Resources
Debug Message:  Creating Random Map... Done
Debug Message:  Distributing bonuses on planets...
Debug Message:  Creating Random Map... Asteroid Fields
Debug Message:  Setting Game Options
Debug Message:  Creating Civs
Debug Message:  Terran Alliance: Intellence -> 44
Debug Message:  Torian Confederation: Intellence -> 45
Debug Message:  Drath Legion: Intellence -> 31
Debug Message:  Drengin Empire: Intellence -> 40
Debug Message:  Arcean Empire: Intellence -> 41
Debug Message:  Krynn Consulate: Intellence -> 45
Debug Message:  Dominion of Korx: Intellence -> 43
Debug Message:  Dragons: Intellence -> 34
Debug Message:  Iconian Refuge: Intellence -> 41
Debug Message:  Yor Collective: Intellence -> 48
Debug Message:  Creating Civs... Done
Debug Message:  Updating ZOC.
Debug Message:  Creating ships...
Debug Message:  Updating ZOC.
Debug Message:  Galaxy Create... Done
Debug Message:  UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message:  UIBeginGameHelper: New Game Started
Debug Message:  UIBeginGameHelper: Mods are Disabled

Reply #3 Top

Save and run this registry file and agree to merge it when prompted, that should solve the issue.

+1 Loading…
Reply #4 Top

Does it have something to do with my installing the game on my I: drive?  From the debug info it looks like it's having trouble finding a lot of files.  I generally install only my OS on my C: drive, in the event it gets corrupted and I have to reformat and reinstall Windows, I don't have to worry too much about any lost data and I only have to worry about backing up my My Documents.  Unfortunately many games aren't flexible enough to work with the different drive.  I can't install F.E.A.R.: Perseus Mandate at all because of this (even though I installed the main game to my D: drive with no problems).

Reply #5 Top

Hey that worked like a charm!  I noticed it was a language setting issue, I'm guessing it had something to do with the intro loading "tool tip" screen during galaxy creation.  But at any rate, it worked like a champ, thank you very much for your very swift help!