What to do with minidumps?

February 7, 2009 7:15 AM from

Sins Forums

So I finally got around to pre-ordering Entrenchment last night. Started to play my first game when I got a mini-dump an hour into it. So.....

What am I supposed to do with aforementioned mini-dump? In many beta situations, you're supposed to report it to the devs. Are we supposed to send the dump data in, or is IC collecting it behind the scenes somehow?

thx

12,817 views 2 replies

Reply #1 February 7, 2009 1:29 PM from

Sins Forums Top

Please open Windows Explorer to the location below and see if your dump file is there.

XP: C:\Documents and Settings\username\Local Settings\Temp\Sins Dump

Vista: C:\Users\username\AppData\Local\Temp\Sins Dump

If there is a minidump file present, please zip it up along with a copy of a dxdiag from your PC and a description of what you were doing when it occurred to support(at)ironcladgames(dot)com. Please note that you must provide your Sins of a Solar Empire serial number in your email to receive support (anti-piracy measure).

Reply #2 February 7, 2009 2:14 PM from

Sins Forums Top

tx!

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