Windows Explorer STILL crashes all the time when Windows Blinds is installed

Okay hi. Since the beggining of this year, I've been having a major issue with Windows Blinds. No matter WHAT I do, Windows Explorer crashes FREQUENTLY when I have Windows Blinds on. I tried seeking help around February, but failed to get ANY useful help. For the last year, I've made sure to patch when I could, trying both stable, and beta releases, but Explorer STILL crashes all the time. So today I got fed up with it, after it crashed SEVEN times within 10 minuits. ALL I was doing, was talking on msn, and listening to iTunes. Windows Blinds would make it crash just about every other time I switched between the windows. So after getting pissed off, I removed Windows Blinds, and guess what, it's stable! I tried re-creating the conditions for the crash, and it won't mess up.

 

So this time, will I get support, or will I try, and have it all cast aside, and ignored?

 

The system info is here:

Your computer has a Windows Experience Index base score of 3.4
Your Windows Graphics Experience score is 3.4

WindowBlinds version : WindowBlinds 6.3 (build 110 x86 - Vista Edition)

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
(Generic PnP Monitor) 1 is attached to ATI Radeon X1050 

Wblind.dll      2008/09/22 14:59:20
Wbsrv.dll      2008/09/22 14:59:22
Wbconfig.exe      2008/09/22 14:59:32
Wbload.exe      2008/02/14 12:05:14
Wbhelp.dll      2007/08/27 11:54:07
Tray.dll           2007/09/12 17:58:21
Wbload.dll           2008/04/28 09:34:28
Screen.exe      2008/06/13 11:24:09

 

Sorry if I sound like a grumpy person, but I'm fed up with this, as I've dealt with it ALLL year, with no help, or change.

33,447 views 58 replies
Reply #1 Top

Oh nice! It crashed Msn this time, and the damn app isn't even loaded!

 

Problem signature:

Problem Event Name: BEX

Application Name: msnmsgr.exe

Application Version: 8.5.1302.1018

Application Timestamp: 4717a53b

Fault Module Name: WBLIND.dll_unloaded

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 48d3fd32

Exception Offset: 66049f64

Exception Code: c0000005

Exception Data: 00000008

OS Version: 6.0.6000.2.0.0.256.1

Locale ID: 1033

Additional Information 1: d995

Additional Information 2: 91c2fc47b88adac7785f78f1478d917e

Additional Information 3: 4577

Additional Information 4: b21ac90ab3026095bd724eedb11caf73

Read our privacy statement:

 

http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

Reply #2 Top

Before you last reinstalled WB did you use something like CCleaner to clean up left over files and your registry.

I can't say for sure as I run XP but the oldest file date for WB 6.3 latest build is 2008/07/20. Your install shows 2 file dates from 2007, that just does not seem right to me.

 

Here are my XP file dates for latest build

 

Wblind.dll         2008/09/17 07:04:20
Wbsrv.dll         2008/09/16 08:31:42
Wbconfig.exe         2008/09/09 19:46:32
Wbload.exe         2008/07/20 19:35:14
Wbhelp.dll         2008/07/20 19:35:07
Wbui.dll         2008/07/20 19:35:05
Tray.dll              2008/07/20 19:35:21
Screen.exe         2008/07/20 19:35:09

Reply #3 Top

geminisama have you email [email protected] and presented your problem?  Just a reminder, the froums are not the place to expect official support.

Reply #4 Top

No I didn't run anything like CC cleaner, and about those dates. Ehh, thats what I got after updating 2-3 days ago through Impulse.

 

@Philly: I'll send them an email.

Reply #5 Top

Check your system clock and list all your security apps...

Reply #6 Top

Ehh, thats what I got after updating 2-3 days ago through Impulse.

Update or a fresh install? There was a bad update awhile back, not sure if it affected Vista builds, my dates on XP were out of whack until doing a uninstall, system clean with CCleaner and then a fresh WB install thru Impulse, reboots between each step.

Reply #7 Top

The clock is just fine. "8:43 PM Sunday 10/12/18"

For security, " Avast! Antivirus(Doesn't run normally. I only use it when I suspect a virus), and Spyware Doctor (Again, only run when I suspect a problem)

Reply #8 Top

I uninstalled, then reinstalled. So, fresh.  And I'll do just that, and report back here.

Reply #9 Top

10/12/18

Reply #11 Top

Spyware Doctor installed is problematic, active or not. Has it been installed during all this?  What ATI drivers are installed?

Reply #12 Top

How is it problematic?

According to Dxdiag: Main Driver- atiumdag.dll, atiumdva.dat, atitmmxx

Version 7.14.0010.0549


Edit: It has been installed, for maybe half the time. Around the time I got Windows Blinds, I had recently done a reformat, so I didn't need protection.

Reply #13 Top

Version 7.14.0010.0549

Might want to update them (8.8 on-site- my guess is you have 8.6 installed)...don't think the problem is that since those would have been a more recent install.

How is it problematic?
  

When you disable active, it still leaves some restrictions in place. Frankly, I don't think that's it either.

First off...I've never heard of " WBLIND.dll_unloaded". That said, that error code is a very old Windows General Fault Error and the additional reference to 1033 indicates a problem with MS software...notably Live Messenger. 

Try this: open Command Prompt in Administrator mode and run sfc /scannow.

 

Reply #14 Top

I would update the drivers, but I'm afraid I'll get those weird graphical glitches in KOTOR2 again. And you may be right with the Spyware doctor, but I have the freeware edition from the Googlepack, so all the active scanners, and things aren't enabled, so I don't think I have any restrictions setup.

Now about the msn error, today was the first time Msn's ever crashed, so I don't know whats up with that. My problem is Windows Explorer crashing frequently. Since I have Aero enabled, it hasn't crashed(minus the msn one), but I should re-enable blinds, so I can paste THOSE crash messages.

Lastly, I did as you said with sfc / scannow, but it opens up some box, then immediatly closes.

Reply #15 Top

I would update the drivers, but I'm afraid I'll get those weird graphical glitches in KOTOR2 again

...if it works for you now, leave it be. 

Lastly, I did as you said with sfc / scannow, but it opens up some box, then immediatly closes.

That's not good. Start/ All Programs/ Accessories/ Command Prompt (right click, tick Run As Administrator) and that's what it did?

today was the first time Msn's ever crashed

I don't think it's MSN specifically, I think it's Explorer in general.

Reply #16 Top

Oh, that was an error that I caused. I tried running the sfc / scannow through the search box. I did it correctly this time, and it's scanning. 

 

Now about what Cavan1 said, I uninstalled Windows Blinds, then rebooted. I then ran CCleaner, and rebooted. Now, what version of Windows Blinds should I install? The stable version, or the newest pre-release?

Reply #17 Top

the newest pre-release

Reply #18 Top

You don't have "Right Click' or some funky shell extensions installed, do you?. That Googlepack installation gives me pause.

Reply #19 Top

No apps called Right Click, and the only "customization" software I have is Windows Blinds, and CursorFX. Also, I don't believe I have any random shell extensions.

 

Edit: And if it matters, the only thing I installed from the Google Pack, was the freeware version of Spyware Doctor.

Reply #20 Top

Well, hopefully that scan fixed the errors, and Windows Blinds is now installed again, so I'm just waiting to see if it fucks up again.

 

But on a good note, I think, seems the info has been fixed.

 

Your computer has a Windows Experience Index base score of 3.4
Your Windows Graphics Experience score is 3.4

WindowBlinds version : WindowBlinds 6.3 (build 110 x86 - Vista Edition)

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
(Generic PnP Monitor) 1 is attached to ATI Radeon X1050 

Wblind.dll         2008/09/22 14:59:20
Wbsrv.dll         2008/09/22 14:59:22
Wbconfig.exe         2008/09/22 14:59:32
Wbload.exe         2008/04/28 09:35:14
Wbhelp.dll         2008/04/28 09:35:07
Tray.dll              2008/04/28 09:35:21
Wbload.dll              2008/04/28 09:34:28
Screen.exe         2008/07/22 08:10:09

 

Reply #21 Top

Well all was fine for a brief while, and Explorer crashed. This time, nothing about WB.

 

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    Explorer.EXE
  Application Version:    6.0.6000.16549
  Application Timestamp:    46d230c5
  Fault Module Name:    ntdll.dll
  Fault Module Version:    6.0.6000.16386
  Fault Module Timestamp:    4549bdc9
  Exception Code:    c0150014
  Exception Offset:    00077dc2
  OS Version:    6.0.6000.2.0.0.256.1
  Locale ID:    1033
  Additional Information 1:    8d13
  Additional Information 2:    cdca9b1d21d12b77d84f02df48e34311
  Additional Information 3:    8d13
  Additional Information 4:    cdca9b1d21d12b77d84f02df48e34311

 

What is this ntdll.dll?

Reply #23 Top

I didn't install that til June-ish, and I've been having these crashes since early this year, so I don't think it's that..

Reply #24 Top

ntdll.dll

What toolbars are you using in IE? If any, open Internet Options/ Advanced. Hit Reset.