Invoice in Euro but billed in USD ???

Is that normal ?

from Stardock Forums

First,

I'm sorry if that's not the right forum to post that to but I'm kind of lost with all the subforums and everything for such a subject and since the games I bought were galciv2 expansions ...

Back on subject, as the title says, my invoice is written in Euro everywhere though when checking out with my bank, I'm billed in USD...
It's not a big problem in itself, but it's strange since the invoice was fully written in Euro I thought I would be billed in Euro.
Is that standard practise ?

Thanks.

8,484 views 3 replies
Reply #1 from GalCiv2 Forums Top

All the prices on Impulse are given in local currency for convenience, but as we're US-based the actual charges are done in USD at the current exchange rate.

Reply #2 from Stardock Forums Top

OK, Well then may I suggest that since the invoice is proof of purchase the local currency should in my humble opinion be put in parenthesis

and the true final amount shown in some place somewhere at the very least

because as it is, my bank could say, I was billed like 31USD, 32USD, 33USD or anything without me being able to notice or verify anything

 

Thanks for listening and replying (and if I have to say my suggestion elsewhere , please say so )

The Political Machine 2024
Reply #3 from GalCiv2 Forums Top

If you have a suggestion about the invoicing, [email protected] would be a good place to contact.

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