IDE Hard drives dissapear IDE and SATA setup on asus

from WinCustomize Forums
my computer for as long as ive owned it has had hard drive problems when hard drives other than the Raid drives are present. when i put in the two ide drives in and start windows the drives are detected and everything is fine but at varying times even if i do absolutly nothing but refresh my computer the ide drives will disapear. I've tried to use the disk manager and windows add hardware option to intall drives or at least get them detected again but it is no use. if someone could help me resolve this i would greatly appriciate it.



I have an asus computer with the following specs:
-asus sk8v motherboard
-8 GB Reg DDR2 ram
-2x 74.5 10000 RRM rapter Raid Drives in stripe array
-180GB western digital IDE
-200GB seagate IDE
-AMD 64 fx-51 processor
-radeon 9800 xt
-windows xp sp2

13,548 views 8 replies
Reply #2 from WinCustomize Forums Top
More info is needed.What chipset is there,how do you have setup IDE drives,are they masters,master and slave?Do you have latest chipset drivers and BIOS?What power supply do you have?etc.
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Reply #3 from WinCustomize Forums Top
Updated with newest BIOS from Asus a week ago to try to fix it.File name is sk8v1003
as for master/slave part I don't know but I'll look it up.
Reply #5 from WinCustomize Forums Top
How do I figure out what chipset it is?
Reply #6 from WinCustomize Forums Top
Let me see...

OK, everything looks good(except the DDR2 on a FX-51 platform) the chipset should be labeled clearly on a chip near the bottom of a board. If it's asus, i'd venture a guess at nForce or VIA, but either way, you need to notice the actual chip number, not just the chip. Also, take the Cable Select off, and actually set the drives as a master and a slave. check the cable used to connect them, it could also be faulty, and make sure your Power supply is adequate. at the very least, it should be 450 watts, but a 550 or 600 would be more appropriate with the power those drives are sure to be using. try swapping the channel that you are connected to, as well. if need be, go into your bios, and make sure that everything is properly configured. Don't change anything that may screw up your RAID array, but make sure that it is set up properly, so as not to conflict with any other HDD's.

If none of that works, we will need more information. onto which drive is XP installed? if it is installed onto the raided raptor drives, which i would assume it is, then it might be an issue with the drives themselves, but check the cabling, power supply, and jumper settings first.

Good luck!  
Reply #7 from WinCustomize Forums Top
-it is a via chipset
there are two via chips on is right next to the graphics card slot that is a VT6307
the other is is slightly below it and is labeled vt8307
-power supply is 550 watt
-master/slave set
-IDE hard drive ribbon moved from secondary IDE to primary IDE
-hard drives appear stable for the moment I have yet to plug the dvd drives into the secondary IDE to see if they disappear
-will test in 30 min(food)
Reply #8 from WinCustomize Forums Top
That appears to have fixed the problem. Thank you for your help.
-Robert S.