being the anti-virtual packrat that i am, i check the "add or remove programs" list about every week (got i hate xp, but i must say, that is nice). after downloading the new aim, i see this viewpoint thing thinking to myself, "i didn't download this...", so to google i went, found some sites, clicked, and there i was. so i'm on viewpoint's main page, for a grand total of less that one second, and i get one of those stupid error boxes that have you close the program with the encountered error. i figure it's a fluke, so i try it again ...and end up doing it three more times, just because i like to hear it from who made it, but my dislike for this mysterious program that i did not install was outwieghing my troublesome tendency to be overly mellow. did the google thing again, and saw the little blurb from your site, "JoeUser.com: Crappy Viewpoint Media Player", and immediately felt inclined to visit. i did. and now, i'm quite content. it's things like complaining that make out hard drives a better place to be. thanks russel, peace out!