Tisoon4909

Join Date 10/2019

Game crashes at the first dialogue

Hello everyone,

I just bought the game and I cant' start a new game. Everytime I start a new game, the first video plays, I enter my name, choose the difficulty, play the second video and then it crashes. The line of dialogue appears, the music plays, but that's all. The screen is stucked on this:

I have followed the steps of this topic, but problem remains.

https://forums.starcontrol.com/491043/star-control-origins-support-faq#pagefile

I have a pagefile.sys, bigger than recommended. I verified files of the game. I tried to start as admin both Steam and game. I reinstalled VCRedist and DirectX. I run as 1366x768 and set settings at the lowest. Activated / deactivated VSync. Tried with fullscreen or not. Drivers were already up-to-date. Etc.

Here is my system:

MINIMUM

Requires a 64-bit processor and operating system > OK
OS: Windows 7 / 8 / 10 64-bit > Windows 10 64-bits
Processor: Dual Core Intel or AMD processor > i5-8250U
Memory: 4 GB RAM > 8 GB
Graphics: Intel Integrated 520 or equivalent > Intel® UHD Graphics 620
DirectX: Version 11 > Direct X11 Supported
Network: Broadband Internet connection > OK
Storage: 26 GB available space > OK
Sound Card: DirectX Compatible Sound Card > No idea

I have the game and all the DLC via Steam.

Thank you very much for your help. And remain of course available for any additionnal detail.

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Hello,

I just found two game files in: C:\Program Files (x86)\Steam\steamapps\common\Star Control - Origins\Game

Their names:

Error_Thread03.txt

Error_Thread07.txt

Both contain the following text:

Error:
D:\StarControl_BM\Main\Apps\StarControl\Source\Astronomy\AvatarShip.cpp Line: 91
Could not find ship design: Norast_Warship_Playable

My D: harddrive is the hard drive for the Windows restoration. I have nothing inside.

Hope it could help to figure out.

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shaw

Join Date 07/2015

+96

Sorry that you are having trouble. Can you share the contents of your starcontrol "my games" folder? It would located in your documents folder, similar to this:
C:\Users\bob\Documents\My Games\Star Control

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Thanks for your answer. It's getting worse and worse ^^".

I just didn't do anything (about game files or parameters) since I looked to these crash reports. But when trying yesterday, the game just refused to start. I click on Play in Steam, the application starts, but it's just an infinite black screen (I've waited 10 minutes to be sure...).

So, I thought I did something wrong and decided to start again on a fresh start.

I followed instructions to completely remove the game of the computer. I reinstalled it. Verified game files. Still the same issue.

I so changed the settings for the lowest configuration. Chose the Administrator start of the game exe directly.

Proceed to a clean boot from a fresh account admin user as explained in the instructions. Still the same issue. Now, just nothing works .

In My Games, I have:

Designs, Fleets, Saves, Universes folders, all empty.

RunLog.txt

RunLog_Previous.txt

settings.ini

settings.old

RunLog.txt :

Star Control RunLog.txt
Build description: v1.40 (CL67223) - FinalRelease - CookAssets=Off - NetworkAPI=Steam - DX11 - OptimizeNitrousLibsForDebug=OFF
User: Bambou
INISettings:etermineVRAM dedicatedVideoMemory 128MB dedicatedSystemMemory 0MB sharedSystemMemory 3779MB vendorID 8086 deviceID 5917
--- Settings ---
Game Window: 1680 x 1050
Scale UI to 1080: 1
Borderless: 0
Fullscreen: 0
MSAA Samples: 1
Detail: 0
Shadow Detail: 0
vSync: 0
Framerate Limit: 144
BG Framerate Limit: 30
Async Compute: 0
Master Sound Volume: 0
----------------

RunLog_Previous.txt :

Star Control RunLog.txt
Build description: v1.40 (CL67223) - FinalRelease - CookAssets=Off - NetworkAPI=Steam - DX11 - OptimizeNitrousLibsForDebug=OFF
User: Bambou
INISettings:etermineVRAM dedicatedVideoMemory 128MB dedicatedSystemMemory 0MB sharedSystemMemory 3779MB vendorID 8086 deviceID 5917
--- Settings ---
Game Window: 1680 x 1050
Scale UI to 1080: 1
Borderless: 0
Fullscreen: 0
MSAA Samples: 1
Detail: 0
Shadow Detail: 0
vSync: 0
Framerate Limit: 144
BG Framerate Limit: 30
Async Compute: 0
Master Sound Volume: 0
----------------

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I have the same issue. Have seen other threads with the same issue. Not a single one I found has a solution from tech support. Please advise.

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For myself, I start a game, go through the opening dialogue. I leave to head to Triton. Once I get there, the game stops, zooms out, and just does a spinning overview of the solar system. I have no control. I tried going to another planet instead, same deal. As soon as I get there, the ship stops, the screen zooms out and I can do nothing. Pretty exciting I can't get 3 minutes into the game without a glitch.

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shaw

Join Date 07/2015

+96

Sorry that you're having trouble. We are unable to reproduce the problem here internally but we are working on a patch that may help. We'll let you know when its ready for testing.

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Still can't play more than 1 minute of the game. I get to Triton, the view zooms out and keeps spinning though Sol. I lose all control other than being able to quit the game. Fantastic.

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Did they release their update already? I didn't see it in the Steam news.

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I have the same issue. Bought the game from GOG, couldn't play it at all. Freezes on the first Dialog (app not responding)- UI shown, animation and dialog windows are black.

Specs:
Windows 10 Pro 1909

i7-6700/32GB RAM + I use the integrated Intel Graphics HD530 (don't have external video) with the latest intel driver (tried an older one too, no difference)

Tried all kind of settings. I think I meet the minimum requirements.

Code: asp.net
Star Control RunLog.txt
Build description: v1.42 (CL74707) - FinalRelease - CookAssets=Off - NetworkAPI=GOG - DX11  - OptimizeNitrousLibsForDebug=OFF
User: venimus
INISettings::DetermineVRAM dedicatedVideoMemory 128MB dedicatedSystemMemory 0MB sharedSystemMemory 16218MB vendorID 8086 deviceID 1912 
 --- Settings --- 
Game Window: 1366 x 768
Scale UI to 1080: 1
Borderless: 0
Fullscreen: 0
MSAA Samples: 1
Detail: 0
Shadow Detail: 0
vSync: 0
Framerate Limit: 144
BG Framerate Limit: 30
Async Compute: 0
Master Sound Volume: 0
 ---------------- 
Aftermath failed to initialize!
Something weird happened that caused the library to fail for some reason
UI is scaled by 71.1% and may not look sharp.
Scene Mode: Entering MOVIE
Game Loop Mode: Entering LOADING
Scene Mode: Entering MOVIE
Scene Mode: Exiting MOVIE
Scene Mode: Entering MAIN_MENU
Game Loop Mode: Entering MENUS
Scene Mode: Exiting MAIN_MENU
Scene Mode: Entering MULTIVERSE
Nitrous Warning: GOGWrapper::IsAchievementUnlocked failed. Error name: GalaxyInvalidArgumentError  Error message: Achievement "FB_WIN_AS_NORAST" not found for user 46...80....
 
Nitrous Warning: GOGWrapper::IsAchievementUnlocked failed. Error name: GalaxyInvalidArgumentError  Error message: Achievement "FIRST_CONTACT_GLOOSH" not found for user 46...80....
 
Nitrous Warning: GOGWrapper::IsAchievementUnlocked failed. Error name: GalaxyInvalidArgumentError  Error message: Achievement "COMPLETE_DEEP_HORIZONS_STATION" not found for user 46...80....
 
Scene Mode: Exiting MULTIVERSE
Preparing to enter dialog scene HumanCommanderDialogScene
Scene Mode: Entering LOADING_POPUP
Game Loop Mode: Entering LOADING
Assert Fail: fileBuffer.m_uiSize < fileBuffer.m_uiCapacity File D:\StarControl_BM\Main\Libs\MVC\Common\MVC_Library.cpp Line 2925
(15 duplicates)
Scene Mode: Exiting LOADING_POPUP
Scene Mode: Entering MOVIE
Scene Mode: Exiting MOVIE
Scene Mode: Entering BRIEFING
Game Loop Mode: Entering MENUS
Scene Mode: Exiting BRIEFING
Scene Mode: Entering MOVIE
Game Loop Mode: Entering LOADING
Scene Mode: Exiting MOVIE
Preparing to enter dialog scene HumanCommanderDialogScene
Scene Mode: Entering DIALOG
Game Loop Mode: Entering DIALOG
 

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Hi!

I have the exact same problem. Here are my log files.

RunLog:

Code: asp.net
Star Control RunLog.txt 89Build description: v1.43 (CL77154) - FinalRelease - CookAssets=Off - NetworkAPI=Steam - DX11 - OptimizeNitrousLibsForDebug=OFF User: erezv INISettings::DetermineVRAM dedicatedVideoMemory 128MB dedicatedSystemMemory 0MB sharedSystemMemory 3997MB vendorID 8086 deviceID 8a56 --- Settings --- Game Window: 1920 x 1080 Scale UI to 1080: 1 Borderless: 0 Fullscreen: 0 MSAA Samples: 1 Detail: 0 Shadow Detail: 0 vSync: 1 Framerate Limit: 144 BG Framerate Limit: 30 Async Compute: 0 Master Sound Volume: 0 ---------------- Aftermath failed to initialize! Something weird happened that caused the library to fail for some reason Downloading subscribed items 0 subscribed items found Scene Mode: Entering MOVIE Game Loop Mode: Entering LOADING Scene Mode: Entering MOVIE Scene Mode: Exiting MOVIE Scene Mode: Entering MAIN_MENU Game Loop Mode: Entering MENUS Scene Mode: Exiting MAIN_MENU Preparing to enter dialog scene HumanCommanderDialogScene Scene Mode: Entering LOADING_POPUP Game Loop Mode: Entering LOADING Assert Fail: fileBuffer.m_uiSize < fileBuffer.m_uiCapacity File D:\StarControl_BM\Main\Libs\MVC\Common\MVC_Library.cpp Line 2925 (15 duplicates) Scene Mode: Exiting LOADING_POPUP Scene Mode: Entering MOVIE Scene Mode: Exiting MOVIE Scene Mode: Entering BRIEFING Game Loop Mode: Entering MENUS Scene Mode: Exiting BRIEFING Scene Mode: Entering MOVIE Game Loop Mode: Entering LOADING Scene Mode: Exiting MOVIE Preparing to enter dialog scene HumanCommanderDialogScene Scene Mode: Entering DIALOG Game Loop Mode: Entering DIALOG

RunLog_Previous:

Code: asp.net
Star Control RunLog.txt Build description: v1.43 (CL77154) - FinalRelease - CookAssets=Off - NetworkAPI=Steam - DX11 - OptimizeNitrousLibsForDebug=OFF User: erezv INISettings::DetermineVRAM dedicatedVideoMemory 128MB dedicatedSystemMemory 0MB sharedSystemMemory 3997MB vendorID 8086 deviceID 8a56 --- Settings --- Game Window: 1920 x 1080 Scale UI to 1080: 1 Borderless: 0 Fullscreen: 0 MSAA Samples: 1 Detail: 0 Shadow Detail: 0 vSync: 1 Framerate Limit: 144 BG Framerate Limit: 30 Async Compute: 0 Master Sound Volume: 0 ---------------- Aftermath failed to initialize! Something weird happened that caused the library to fail for some reason Downloading subscribed items 0 subscribed items found Scene Mode: Entering MOVIE Game Loop Mode: Entering LOADING Scene Mode: Entering MOVIE Scene Mode: Exiting MOVIE Scene Mode: Entering MAIN_MENU Game Loop Mode: Entering MENUS Scene Mode: Exiting MAIN_MENU Preparing to enter dialog scene HumanCommanderDialogScene Scene Mode: Entering LOADING_POPUP Game Loop Mode: Entering LOADING Assert Fail: fileBuffer.m_uiSize < fileBuffer.m_uiCapacity File D:\StarControl_BM\Main\Libs\MVC\Common\MVC_Library.cpp Line 2925 (15 duplicates) Scene Mode: Exiting LOADING_POPUP Scene Mode: Entering MOVIE Scene Mode: Exiting MOVIE Scene Mode: Entering BRIEFING Game Loop Mode: Entering MENUS Scene Mode: Exiting BRIEFING Scene Mode: Entering MOVIE Game Loop Mode: Entering LOADING Scene Mode: Exiting MOVIE Preparing to enter dialog scene HumanCommanderDialogScene Scene Mode: Entering DIALOG Game Loop Mode: Entering DIALOG

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This issue was somehow resolved with the latest update of Intel display drivers and the game (1.43). Now i the game works and the initial dialog passed sucessfuly

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I reinstalled again the game on my side and the issue persists.

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Has anyone solved this issue?

I have a Intel Core i7 with 8 gig of memory and 200 gig drive running Intel HD520 graphics.

I am having the same issue ( games locks up at “The last of the crew and supplies should be coming over to you shortly, captain.” screen) and have not been able to play this game at all.

SO far a Hugh waste of my money.

Is this a solvable issue?

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