I'm not here to bitch about multiplayer working or not. In fact, it's been working perfectly fine for me 
However, for a lot of people, they're having issues with the game. Calling them whiny bitches and having a general sycophantic behaviour WILL NOT encourage new people to come and play this game. In fact, it will just create a sub culture of uber-fans where the rest of the mainstream people will not go.
Seriously, by apologising and chasing away complainers, you're doing Demigod a huge disservice. You need to stop.
A lot of the people complaining have extremely valid points. Being unable to play a game you bought is quite frustrating, and this is compounded by you telling them off when they come here to vent their issues.
Here's what you need to do:
- be a little more understanding. Even if it's the 1 millionth complaint post, it's still a new person.
- tell them they can have a refund if they like. This will show them that Stardock walks the walk as far as their bill of rights goes.
- recommend that they be patient but tell them they don't need to keep complaining and can easier and immediately get a refund.
No more than that needs to be said. You people are very frequent forum-goers. Many of the people complaining are new customers. Even if you have a huge attachment to Stardock and feel they are teh best company ever, the new customers have no idea who they are. Your rabid fanboyish definately will not help them feel welcome.
Don't take this as a complaint about the complaints about the complaints (gross). If you want Demigod to have a great community, it involves more than sucking up to the devs and chasing everyone else out. Contrarians are important too.