In Stardocks, or any other game manufacturers case, this means that YES, we are entitled to free patches to fix bugs.
Actually you aint. In the first case, US law considers software to be IP, not goods. You can't buy IP, only licence it (hence they're not actually manufacturers, they're authors). In the second, there's no legal requirement to guarantee you access to updated or altered material obtained by a licence, unless the licence you signed up to makes provision for it.
To give a more relevant example - if you 'buy' a single, and the band then release a new version of that single, you're not entitled to a free copy of the new version of the song simply because you already bought the older version.
Even in the case of bugged software they're under no obligation to patch it. As long as you can install the game (with the caveat that any installation problem isn't a result of your hardware) and launch it then they've fulfilled their licence obligation, even if the game is unplayable or unfinished.
Next point of order: Not having to have the disk in the drive is actually a hinderence because I have to suck up that much more hard drive space to load the game.
Not since around 1995. Last game I remember playing streaming anything off the CD (apart from audio tracks) was Daggerfall.
Why should it matter to Stardock in the least who currently has a disk? Once the game is paid for in the store, stardock has made its money.
How do you prove that you're the owner of that disk? Unless you expect Stardock staff to drive out and physically check that you have the legitimate disk...
I would have had to do the service if the original purchaser had requested the service so what did I care who entered my shop? It was my product that was bieng serviced and it would need servicing anyways.
Imagine if your product could easily be mass produced by anyone with time to spare. Imagine if there was no way of you knowing, beyond recognising the customer as someone who bought from your shop, that the product you were currently servicing was one that you sold rather than one sold (or copied) by someone else. Would you still offer lifetime service for free? That's pretty much where Stardock are at the moment. They have no way of telling whether you bought the game legitimately or whether you got it illegally, beyond that serial code.
Oh, and YES !!!! EB often sells used games with the box and often does not label them as used games !!!!
Yes, it's an old trick by the EB group and actually illegal in most countries (over here it's classified as false advertising/representation - the game is being sold as a 'brand new' product and is presented as such. To use your car analogy, it's like blowing a few thousand on a brand new sportscar only to find when you get home that someones ran up a million or so miles on the clock...)