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Natathel
Natathel
Join Date 02/2006
0

Stardock, I'm amazed.

February 25, 2006 6:54:40 PM from GalCiv II ForumsGalCiv II Forums
Not once have I encountered a company as endearing to a customer as yours. Your service and attitude are both commendable, and your willingness to make your game available by download comes as a very pleasant suprise.

Thank you, this customer apprieciates your effort.
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Natathel
BlueDev
Join Date 12/2003
+16
Reply #1 February 25, 2006 7:59:14 PM
from JoeUser ForumsJoeUser Forums
Thank you, this customer apprieciates your effort.


Yep, a real class act. A company that actually treats their customers as *GASP* customers! It makes them easy to do business with.
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Natathel
Lamprey1234
Join Date 02/2006
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Reply #2 February 25, 2006 8:12:31 PM
from Stardock ForumsStardock Forums
They really are awesome, aren't they? Only other software company I can think of (other than the one I work for, actually) as concerned with customers & getting it right is probably Paradox. Which just happens to be Stardock's distributor!
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Natathel
Frogboy
Join Date 03/2001
+2415 sdemperor
Reply #3 February 25, 2006 8:55:01 PM
from Stardock ForumsStardock Forums

Thanks.  I can tell you the guys appreciate it.  I'm going to write a dev journal today about something that amazed me.

I came in to the office today -- Saturday, and nearly the entire office was either there at the office or working from home.  No one was asked to or requested to. I had no idea people would come in.

But the customer service team was in, handling email on their day off, some developers and their wives came in to help ship boxes, others came in to help out on the forums, still others worked to try to speed up network response or user accounts and such. 

It's really just the people themselves, taking pride in what they do. 

Thank you for your kind words!

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Natathel
Jaxilon
Join Date 02/2006
0
Reply #4 February 25, 2006 9:06:02 PM
from Stardock ForumsStardock Forums
I agree, you guys are doing an excellent job!

Just wanted to send in my applause as well.
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Natathel
Henzeus76
Join Date 02/2006
0
Reply #5 February 25, 2006 9:25:07 PM
from Stardock ForumsStardock Forums
This is my first experience with Stardock.This is a great company that I look forward to doing business with again.It has been a pleasant experience.I love gal civ2.Thank you so much,Stardock.
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Natathel
Supreme Shogun
Join Date 11/2005
+5
Reply #6 February 26, 2006 12:18:40 AM
from Stardock ForumsStardock Forums
I cannot ever say enough good things about Stardock. You're #1 in my book!
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